Privacy policy  – GOSTORO.COM

Last Updated: [17/11/2025]

Welcome to GOSTORO
By accessing or using our website GOSTORO.COM , you agree to the following Terms & Conditions. If you do not agree, please do not use our services.

1. General

These Privacy policy govern your use of GOSTORO.COM.
By placing an order with us, you confirm that you are legally capable of entering into a contract and agree to abide by our policies.

GOSTORO operates as a online store, where products are shipped directly from our partnered suppliers to customers.

2. Eligibility

To use our website, you must:

Be 18 years or older.

Use the website for lawful purposes only.

Provide true, accurate, and complete details when making a purchase.

3. Products, Images & Descriptions

We aim to provide accurate product information; however:

Colours, sizes, or designs may vary slightly due to supplier batches or screen differences.

Images are for representation purposes.

Product availability may change without notice.

We reserve the right to update or discontinue any product anytime.

4. Pricing & Payment

All prices on GOSTORO.COM are listed in Indian Rupees (INR).

Prices may change anytime without prior notice.

Orders are processed only after successful payment.

We use secure payment gateways to protect your information.

5. Shipping & Delivery

GOSTORO follows a specific delivery model, which may result in longer shipping times.

Estimated Delivery Time: 7–15 business days.
In rare cases, due to supplier delays, logistics issues, or holidays, delivery may take longer.

Additional Notes:

Once shipped, tracking details will be shared when available.

GOSTORO is not responsible for delays caused by couriers or customs.

Delivery timelines are estimates, not guaranteed.

6. Returns, Replacements & Refunds

We offer replacements/refunds only in the following cases:

Eligible When:

Item received is damaged or defective.

Wrong product or missing product in the package.

You must notify us within 48 hours of delivery with unboxing video/photo proof.

Not Eligible When:

Customer changes mind.

Minor colour/size variations.

Delays due to courier/logistics.

Product damaged due to misuse.

Refund Process:

If approved, refunds are processed within 5–7 business days to your original payment method.

For complete details, please refer to our Refund & Return Policy.

7. Order Cancellation

Orders can be cancelled only if they have not been shipped.

Once shipped, cancellation is not possible.

GOSTORO reserves the right to cancel orders for reasons including:

Stock unavailability

Pricing errors

High-risk or suspicious activity

Incorrect or incomplete address

Refund (if applicable) will be issued for cancelled orders.

8. Customer Responsibilities

By using GOSTORO.COM, you agree that you will not:

Use the Site for illegal/fraudulent activities.

Attempt to hack, disrupt, or break website security.

Copy, scrape, or resell website content without permission.

9. Intellectual Property

All content on GOSTORO.COM—including logos, product descriptions, images, text, graphics, design, and branding—is the intellectual property of GOSTORO.

You may not reproduce, distribute, or use our content without written permission.

10. Third-Party Links

GOSTORO.COM may contain links to third-party websites.
We are not responsible for external content, security, or practices of third-party sites.

11. Limitation of Liability

GOSTORO is not liable for:

Any indirect, incidental, or consequential damages.

Losses resulting from courier delays or supplier delays.

Any injury, loss, or damage caused by product misuse.

Data loss or unauthorized access beyond our control.

You agree to use our website at your own risk.

12. Indemnification

You agree to indemnify and hold GOSTORO harmless from any claims, losses, damages, or expenses arising from:

Misuse of the website

Violation of these Terms

Infringement of third-party rights

13. Privacy Policy

By using GOSTORO.COM, you consent to our data collection and usage practices described in our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be resolved in the courts located in [Mumbai , Maharashtra].

15. Updates to Terms

GOSTORO reserves the right to modify or update these Terms at any time.
Changes will be posted on this page with an updated date.

16. Contact Us

For questions, support, or complaints, contact:
📧gostoro2025@gmail.com
📞 [9769708255]
📍 [Mumbai, Maharashtra]