Terms & Conditions

Terms & Conditions

Welcome to GOSTORO.
By accessing or using our website (www.gostoro.com), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You agree to comply with all applicable laws and regulations in India.

GOSTORO reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

2. Products & Services

  • All products listed on our website are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or change pricing at any time.

  • Product images are for illustration purposes only. Actual product color or appearance may vary slightly.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We accept payments via UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).

  • GOSTORO reserves the right to cancel orders in case of pricing errors or payment failures.

4. Order Acceptance & Cancellation

  • Order confirmation does not guarantee shipment. Orders may be canceled due to:

    • Incorrect address details

    • Unavailability of product

    • Suspected fraudulent activity

Customers may request cancellation before the order is shipped. Once shipped, cancellation is not guaranteed.

5. Shipping & Delivery

  • We aim to dispatch orders within 24–48 hours.

  • Estimated delivery time is 3–7 business days, depending on location.

  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

GOSTORO is not responsible for delays caused by courier partners.

6. Returns & Refunds

Our return and refund process is governed by our Refund Policy, available on the website.

By placing an order, you agree to the terms outlined in our Refund & Return Policy.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or misuse the website

  • Provide false or misleading information

Violation of these terms may result in account suspension or legal action.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

is the property of GOSTORO and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

GOSTORO shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss arising from misuse of products

  • Delays or failures beyond our control

Our maximum liability shall not exceed the amount paid for the product.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: support@gostoro.com
⏰ Customer Support: 10 AM – 7 PM (Monday to Saturday)

13. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to all the Terms & Conditions mentioned above.